Video Service Delivery (VSD) Locations
VSD sites let you conduct Social Security business via secure video conference with a remote SSA representative, without traveling to a full field office.
RUMFORD PUBLIC LIBRARY
56 Rumford Ave, RUMFORD, ME 04276
MANISTIQUE TRIBAL HEALTH CENTER
5698 W Us Hwy 2, MANISTIQUE, MI 49854
ROCKY BOY INDIAN RES
96 Clinic Rd, BOX ELDER, MT 59521
BIA SOCIAL SERVICES-MT-BROWNING
760 Hospital Circle, BROWNING, MT 59417
CROW IHS
1010 S 7650 E, CROW AGENCY, MT 59022
FORT BELKNAP MT
669 Agency Main St, HARLEM, MT 59526
LAME DEER IHS
Po Box 67, LAME DEER, MT 59043
MILES CITY JOB SERVICE
12 North 10Th St, MILES CITY, MT 59301
FT PECK IHS
107 H St E, POPLAR, MT 59255
TURTLE MOUNTAIN HIS
1306 Francis St Claire St, BELCOURT, ND 58316
SPIRIT LAKE EMPLOYMENT AND TRAINING OFFICE
417 Calvary Cir, FORT TOTTEN, ND 58335
WILLISTON PARKS RECREA
822 18Th St E, WILLISTON, ND 58802
SAN FELIPE PUEBLO
9 Cedar, ALGODONES, NM 87001
JEMEZ PUEBLO
4471 Highway 4, JEMEZ PUEBLO, NM 87024
LAGUNA PUEBLO
22 Capital Rd, LAGUNA, NM 87026
What is a Video Service Delivery site?
VSD sites are third-party locations — libraries, community centers, tribal offices, health clinics, and similar facilities — equipped with secure video conferencing technology that connects you directly with SSA staff at a remote field office.
They exist specifically for people in rural or underserved areas where traveling to a full field office would require an unreasonably long trip.
What to expect at a VSD site
- Appointments are required. VSD sessions are scheduled in advance through your nearest SSA field office — not at the VSD site itself. Call 1-800-772-1213 or use the link below to schedule.
- Services are conducted by video. An SSA representative at a remote office handles your case via secure video link. Bring the same documents you would bring to an in-person visit.
- The site provides the equipment. Staff at the VSD location assist with the video connection but are not SSA employees and cannot process your claim.
- Not all services are available by video. Complex cases may still require an in-person visit to a field office.
VSD sites do not accept walk-ins and are not staffed by SSA employees. Always schedule your appointment through SSA before visiting a VSD location.