Video Service Delivery (VSD) Locations
VSD sites let you conduct Social Security business via secure video conference with a remote SSA representative, without traveling to a full field office.
HEALTHCARE FOR THE HOMELESS
1934 Caroline St, HOUSTON, TX 77002
SAN ANTONIO HUD - ALAMO COMMUNITY COLLEGE DISTRICT EASTSIDE
4551 Dietrich Rd, SAN ANTONIO, TX 78219
DEPT OF WORKFORCE
180 North 100 West, LOGAN, UT 84321
UINTAH BASIN ASSOCIATION OF GOVERNMENTS
330 E 100 S, ROOSEVELT, UT 84066
TOOELE SENIOR CENTER
59 E Vine St, TOOELE, UT 84074
SFAC AT FT BELVOIR
5965 6Th St, FORT BELVOIR, VA 22060
MAKAH VETERANS RESOURCE CENTER
1111 Bayview Ave, NEAH BAY, WA 98357
PILLAR ADULT SHELTER AND RESOURCE CENTER
129 S Mason St, APPLETON, WI 54914
BAD RIVER HEALTH AND WELLNESS CENTER
53585 Nokomis Rd, ASHLAND, WI 54806
STOCKBRIDGE MUNSEE COMMUNITY
N8651 Maplewood Street, BOWLER, WI 54416
MENOMINEE INDIAN TRIBE OF WISCONSIN
N2222 White Cedar Rd, KESHENA, WI 54135
WIND RIVER FAMILY AND COMMUNITY CARE
14 Great Plains Rd, ARAPAHOE, WY 82510
WIND RIVER HEALTH CENTER INDIAN HEALTH SERVICES
29 Black Coal Dr, FORT WASHAKIE, WY 82514
LANDER SENIOR CENTER
205 S 10Th, LANDER, WY 82520
HOT SPRINGS COUNTY SENIOR CENTER
Senior Ave, THERMOPOLIS, WY 82443
What is a Video Service Delivery site?
VSD sites are third-party locations — libraries, community centers, tribal offices, health clinics, and similar facilities — equipped with secure video conferencing technology that connects you directly with SSA staff at a remote field office.
They exist specifically for people in rural or underserved areas where traveling to a full field office would require an unreasonably long trip.
What to expect at a VSD site
- Appointments are required. VSD sessions are scheduled in advance through your nearest SSA field office — not at the VSD site itself. Call 1-800-772-1213 or use the link below to schedule.
- Services are conducted by video. An SSA representative at a remote office handles your case via secure video link. Bring the same documents you would bring to an in-person visit.
- The site provides the equipment. Staff at the VSD location assist with the video connection but are not SSA employees and cannot process your claim.
- Not all services are available by video. Complex cases may still require an in-person visit to a field office.
VSD sites do not accept walk-ins and are not staffed by SSA employees. Always schedule your appointment through SSA before visiting a VSD location.