Video Service Delivery (VSD) Locations
VSD sites let you conduct Social Security business via secure video conference with a remote SSA representative, without traveling to a full field office.
PINE RIDGE IHS HOSP
East Highway 18, PINE RIDGE, SD 57770
ROSEBUD IHS
Bia 1 Soldier Creek, ROSEBUD, SD 57570
WANBLEE PHS IHS HOSP
100 Clinic Drive, WANBLEE, SD 57577
GUYON SANDERS RESOURCE CENTER BRYAN
200 S Tyler St, AMARILLO, TX 79101
BRAZOS VALLEY AREA AGENCY ON AGING
3991 E 29Th St, BRYAN, TX 77802
MHMR OF BRAZOS COUNTY
1504 S Texas Ave, BRYAN, TX 77802
MEDINA COUNTY - CASTROVILLE
8366 Fm 471 S, CASTROVILLE, TX 78009
VAL VERDE CMTY CTR
1690 Cienegas Rd, DEL RIO, TX 78840
MEDINA COUNTY - DEVINE
1340 State Highway 173 N, DEVINE, TX 78016
YSLETA DEL SUR PUEBLO TIGUA
9473 Socorro Rd, EL PASO, TX 79907
GRAND PRAIRIE HOMELESS OUTREACH ORGANIZATION (GPHOO)
Knox Building, GRAND PRAIRIE, TX 75051
MEDINA COUNTY - HONDO
1300 Ave M, HONDO, TX 78861
AVENUE 360
Suite 202, HOUSTON, TX 77008
SEARCH HOMELESS SERVICES
2015 Congress St, HOUSTON, TX 77002
VA HOMELESSNESS CENTER HOUSTON
1700 Webster St, HOUSTON, TX 77003
What is a Video Service Delivery site?
VSD sites are third-party locations — libraries, community centers, tribal offices, health clinics, and similar facilities — equipped with secure video conferencing technology that connects you directly with SSA staff at a remote field office.
They exist specifically for people in rural or underserved areas where traveling to a full field office would require an unreasonably long trip.
What to expect at a VSD site
- Appointments are required. VSD sessions are scheduled in advance through your nearest SSA field office — not at the VSD site itself. Call 1-800-772-1213 or use the link below to schedule.
- Services are conducted by video. An SSA representative at a remote office handles your case via secure video link. Bring the same documents you would bring to an in-person visit.
- The site provides the equipment. Staff at the VSD location assist with the video connection but are not SSA employees and cannot process your claim.
- Not all services are available by video. Complex cases may still require an in-person visit to a field office.
VSD sites do not accept walk-ins and are not staffed by SSA employees. Always schedule your appointment through SSA before visiting a VSD location.